退款订单信息
订单编号:
{$order_info['order_no']}
订单类型:
{$order_info['order_type_name']}
付款方式:
{$order_info['pay_type_name']}
买家:
{$order_info.member_id ? $order_info.nickname : '散客'}
配送方式:
{$order_info['delivery_type_name']}
{if $order_info['delivery_type'] eq 'store'}
配送门店:
{$order_info['delivery_store_name']}
{php} $delivery_store_info = json_decode($order_info['delivery_store_info'], true); {/php}
联系电话:
{$delivery_store_info.telphone ?? ''}
门店地址:
{$delivery_store_info['full_address'] ?? ''}
{else/}
收货人:
{$order_info['name']}
联系电话:
{$order_info['mobile']}
收货地址:
{$order_info['full_address']}-{$order_info['address']}
{/if}
营销活动:
{$order_info['promotion_type_name']}
买家留言:
{if $order_info['buyer_message'] == ""} - {else/} {$order_info['buyer_message']} {/if}
备注:
{if $order_info['remark'] == ""} - {else/} {$order_info['remark']} {/if}
售后信息
{if $detail['refund_apply_money'] > 0}
维权类型:
{if $detail.refund_mode > 1}售后{else /}退款{/if}
退款方式:
{$detail.refund_type_name}
申请金额:
¥{$detail.refund_apply_money}
申请原因:
{$detail.refund_reason ?: '--'}
申请说明:
{$detail.refund_remark ?: '--'}
{if !empty($detail.refund_images)}
申请图片:
{php}$refund_images = explode(',', $detail['refund_images']);{/php} {foreach $refund_images as $refund_image}
{/foreach}
{/if} {else/}
{/if}
{if $detail['refund_apply_money'] > 0 && $detail['refund_status'] == 3}
退款时间:
{:date('Y-m-d H:i:s', $detail.refund_time)}
退款编号:
{$detail['refund_no'] ?? ''}
退款金额:
¥{$detail.refund_real_money}({$detail.refund_money_type_name})
{if $detail.shop_refund_remark}
退款说明:
{$detail.shop_refund_remark}
{/if}
{/if}
商家主动退款
{if $detail.shop_active_refund == 1}
退款编号:
{$detail.shop_active_refund_no}
退款金额:
¥{$detail.shop_active_refund_money}({$detail.shop_active_refund_money_type_name})
退款说明:
{$detail.shop_active_refund_remark ?: '--'}
{else/}
{/if}
退款状态
退款状态:
{$detail.refund_status_name}
{notempty name="$detail.refund_refuse_reason"}
拒绝理由:
{$detail.refund_refuse_reason}
{/notempty}
{if !empty($detail.refund_action)} {foreach $detail.refund_action as $k => $v} {$v.title} {/foreach} {/if}
提醒:

如果未发货,请点击同意退款给买家。

如果实际已发货,请主动与买家联系。

如果订单整体退款后,优惠券和余额会退还给买家。

售后商品
{if $detail.refund_type == 2 && $detail.refund_status > 1 && $detail.refund_delivery_no != ''} {/if} {if $detail.refund_type == 2 && $detail.refund_status > 1 && $detail.refund_delivery_no != ''} {/if}
商品 价格 数量 小计(元) 状态退货物流公司 退货物流单号 物流说明 是否入库
{$detail.sku_name}
{$detail.price} {$detail.num} {$detail.goods_money} {$detail.delivery_status_name}{$detail.refund_delivery_name} {$detail.refund_delivery_no} {$detail.refund_delivery_remark} {if $detail.is_refund_stock == 1}入库{else/}不入库{/if}
售后日志
{include file="orderrefund/refund_action" /}